Recovery
Lost crypto to a scam in Europe? Your first steps
Stop further losses, preserve the right records, and contact the organisations that may be able to act.
By Block Claim Group Editorial Team · Published 4 October 2026
AI-generated conceptual artwork; not a real case, client, employee or investigation.
The short answer
The first objective after a suspected crypto scam is to prevent a second loss, not to find someone promising an instant reversal. The European Supervisory Authorities advise victims to stop transactions and contact with the suspected fraudster, secure affected accounts, contact the crypto provider and report the incident. A time-stamped record of what happened is more useful than a polished narrative.
What to check and preserve
Use a device you believe is safe to reach your bank or exchange through independently verified contact details. Describe the payment, when it happened, and why you believe it was fraudulent. Ask whether an account restriction, recall request or fraud report is available. Preserve original messages, transaction hashes, recipient addresses and the exact network; do not send secret credentials to anyone.
Limits and important distinctions
A prompt report may improve the opportunity for action, but it does not make a transfer reversible. A blockchain payment, a bank transfer and a card purchase have different recovery paths. No private recovery firm can compel an exchange or bank to freeze funds, and no assessment can guarantee a recovery.
Checklist
- Stop sending money, including alleged release fees.
- Contact your bank or exchange using its official website.
- Keep original messages and transaction records.
- Report locally and retain the report reference.
Official sources
This article is general educational information, not legal, financial or tax advice. Every situation differs, and no outcome, including recovery of funds, can be guaranteed. Consider speaking with a qualified professional and your local authorities.
AI-assisted educational content based on the linked official sources. It is not individual legal, financial or tax advice. Rules and provider procedures may change.
Written by the Block Claim Group Editorial Team under our editorial policy.
